Question 1

How does payment work?

Accepted Answer

We require a £50 booking deposit, with the remaining balance due 24 hours before the event.

Question 2

What areas do you cover?

Accepted Answer

We cover London, Essex and Kent.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible, especially for peak summer dates and weekends.

Question 4

What happens if my venue has stairs?

Accepted Answer

Please let us know in advance if there are stairs, lifts or difficult access requirements at the venue.

Question 5

Can I extend my booking on the day?

Accepted Answer

In most cases yes — subject to availability.

Question 6

Are your booths insured?

Accepted Answer

Yes — we carry public liability insurance for all of our events.

Question 7

Do you work at corporate events?

Accepted Answer

Yes — we regularly provide booths for corporate functions, networking events and brand activations.

Question 8

What happens if there is a technical issue?

Accepted Answer

Our attendants remain on site to resolve any issues quickly and keep the experience running smoothly.

Question 9

Do you travel outside London?

Accepted Answer

Yes — we can travel outside our standard coverage area may incur an additional fee.

Question 10

Are there any hidden costs?

Accepted Answer

No — all pricing and any travel fees are discussed upfront before booking confirmation.

Question 11

Do you offer wedding packages?

Accepted Answer

Yes — we offer packages tailored for weddings, including one with a virtual guest book and custom designs.

Question 12

Can we choose our own design(s)?

Accepted Answer

Absolutely — custom designs are included as standard with all packages. Even custom logos can be incorporated for a truly bespoke feel.

Question 13

How do we book?

Accepted Answer

Simply contact us through our website enquiry form, Instagram, WhatsApp or email to check availability and secure your date.

FAQS

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